The Darling Box respects your privacy and uses personal information only to operate our store, fulfil orders and provide customer support.
Information we collect
We collect information you provide when creating an account, placing an order or contacting us, such as your name, email address, phone number, delivery address and personalisation details. We also receive essential payment status information from our payment provider; we do not store full card, UPI or banking credentials.
How we use information
We use your information to process payments, fulfil and deliver orders, communicate about your order, prevent fraud, improve our service and meet legal obligations. Personalisation content is used only to create and fulfil the relevant product.
Sharing and security
We share only the information needed with service providers that help us process payments, deliver orders or operate the website. We use reasonable safeguards to protect personal information, but no internet transmission or storage system is completely secure.
Your choices
You may ask to access, correct or delete your account information by emailing evertrustenterprises01@gmail.com. We may retain information where required for orders, tax, fraud prevention or other legal obligations.